Have an idea on how to make Sertifi better? Let us know!

We're always working to improve our product and we're eager to hear from you, our customers. Please use this portal to share your ideas for new features or general feedback about our platform. Feel free to browse others' suggestions as well and use the upvote button to let us know which features you think we should prioritize.

If you need immediate assistance, please reach out to your account team directly.
7 votes

Reassign folders to other admins

Would like to be able to change owner for a folder after it has been created
Suggested by: Anonymous (20 Jun, '23) Upvoted: 19 Apr Comments: 0
Under consideration
5 votes

Edit fields on Authorization forms

Would be great if we could customize the fields on cc authorization forms - for example we’d like to edit the options under authorized charges.
Suggested by: Anonymous (13 Jun, '23) Upvoted: 04 Apr Comments: 1
Done
4 votes

Ability to change/update login email

Suggested by: Anonymous (20 Jun, '23) Upvoted: 01 Feb Comments: 0
Under consideration
3 votes

Make folders confidential

Would like to mark specific folders and confidential and restrict access
Suggested by: Anonymous (20 Jun, '23) Upvoted: 25 Oct, '23 Comments: 0
Under consideration
2 votes

Additional document markup abilities

Would like to be able to approve or reject document markup from a signer
Suggested by: Anonymous (13 Jun, '23) Upvoted: 11 Nov, '23 Comments: 1
Under consideration
2 votes

Sort by event date

It would be great if we could add a field to each folder of the event date and then sort by that (instead of by most recently sent)
Suggested by: Danielle Roffe (11 Jan) Upvoted: 16 Apr Comments: 0
Under consideration
2 votes

Security Questions

You need to make requiring security questions from signers an option, rather than a requirement. Many people fail these questions time after time, and now we have ...
Suggested by: Chris Hughes (30 Nov, '23) Upvoted: 13 Dec, '23 Comments: 0
Done
2 votes

Payment Method

It would be great to have separate set of payment method mapping for Authorizations vs Payments that are interfaced to OPERA.
Suggested by: Anonymous (17 Oct, '23) Upvoted: 09 Dec, '23 Comments: 0
Under consideration
2 votes

Custom sending workflow defaults

Would like to create default settings to be used under certain situations. For example, I could select “HR Workflow” and it would automatically select a specific ...
Suggested by: Anonymous (20 Jun, '23) Upvoted: 11 Nov, '23 Comments: 0
Under consideration
1 votes

Adding multiple emails in a request

Be able to add multiple participant emails at one time instead of one at a time. I send the same file to multiple people for signature. In the old version, a drop ...
Suggested by: Macy (28 Feb) Upvoted: 28 Feb Comments: 0
Under consideration
1 votes

multiple doc uploads

it would be great if multiple documents can be uploaded for esign on each individual document. for my line of work some customer sites have multiple different ...
Suggested by: ayoung (11 Nov, '23) Upvoted: 11 Nov, '23 Comments: 0
Done
0 votes

Change Log

a log of changes to portals visible by Master Users
Suggested by: Julie (13 Dec, '23) Comments: 0
Under consideration