Have an idea on how to make Sertifi better? Let us know!

We're always working to improve our product and we're eager to hear from you, our customers. Please use this portal to share your ideas for new features or general feedback about our platform. Feel free to browse others' suggestions as well and use the upvote button to let us know which features you think we should prioritize.

If you need immediate assistance, please reach out to your account team directly.
8 votes

Allow for drafted folders to save / autosave feature

Allow drafted folders to save so we don't lose our work when we get logged out
Suggested by: CA (08 Aug, '25) Upvoted: 27 Mar Comments: 2
Under consideration Workflow
6 votes

Reject Sertifi

I want an option to reject a sertifi that the hotel has decided not to accept, and for that option to send a notification to the email of the person who filled out ...
Suggested by: Elizabeth Brogan (13 Aug, '25) Upvoted: 27 May Comments: 0
Under consideration Notifications Workflow
1 votes

Pending uploads

Don't send us a documents if any of them are still pending
Suggested by: Robert Mills (15 Sep, '25) Upvoted: 15 Sep, '25 Comments: 0
Under consideration Automation Workflow
1 votes

The privilege to just send a form

Is it possible for some associates to just have the power to send a form to anyone who requires or request a form. The viewing rights for that form would then be sent ...
Suggested by: SPWS (24 Aug, '25) Upvoted: 24 Aug, '25 Comments: 0
Under consideration Permissions Workflow
1 votes

Confirmation of Posting

In our PMS, we have to post the payments receive since it doesn't integrate directly to our system. It would be helpful for accounting to be able to check payments ...
Suggested by: K. M. (21 Aug, '25) Upvoted: 21 Aug, '25 Comments: 0
Under consideration Workflow